Frequently asked questions

Name: London Serenity
Address: 27 knightsbridge, London, SW1X 7LY, GB
Telephone: 0207 000 1888
Price range: ££

From the website or App, you select your postcode (if not already logged in), the type of treatment you desire, a date and preferred time. You will then be shown all the available therapists for your choice. If for any reason no therapists are showing, please click on the LIVE REQUEST button to send a request to nearby therapists who may still be able to take the booking.

Frequently asked questions

How do I make a booking?

What postcodes do you cover?

What treatments do you offer?

Are the therapists insured and qualified?

Can I choose a therapist for my treatment?

How long is my treatment for?

Where and when are your treatments available?

I am pregnant, can I still have a massage?

Can you adapt a treatment to my disability?

How much does a treatment cost?

Do I need to let you know if I have a medical condition or a disability?

Can I have more than one therapist?

How do I know if my booking is confirmed?

Can I speak to the therapist directly?

How do I purchase a gift voucher?

How do I use a promotional code?

When will the therapist arrive?

I am running late for my booking

I booked online, how can I amend my booking?